Sign & Thrive

Seal the Deal When Customers Call

Bill Soroka Episode 10

For more details on this podcast visit: https://www.notarycoach.com/blog/PodcastEpisode10

Episode 10: Dan applies a simple three-step formula to his sales & service calls as a Notary.

Dan is a Notary from the Portland Oregon Area. He is very involved in Toastmasters and is currently chartering a brand new Toastmasters club specifically for the Notary Industry. He recently earned his Distinguished Toastmaster Award (DTM), and this new club, Notary Masters, should charter this spring.

Episode Description:
With over 25 years as a customer service trainer in call centers, Dan applies a simple three-step formula to his sales & service calls as a Notary. This establishes rapport, builds confidence, and creates more appointments. Plus, as a Distinguished Toastmaster, and founder of NotaryMasters, Dan provides a pathway to boosting confidence and improving presentation skills for mobile notaries and loan signing agents.

Episode Highlights:
14:28   Dan created a simple three-step framework to enhance conversation flow on his Notary service calls. This has resulted in more appointments and strong rapport.

37:34   Before you take on too many side hustles or additional streams of service and revenue, get really good at the service you are delivering... Nail it, Then Scale it.

43:46   The Toastmasters group for Notaries, NotaryMasters, can help increase confidence and presentation skills, helping you accomplish your main priorities as a Notary and business person- Expert delivery of your services and laying the foundation for a relationship that lasts beyond one single transaction.

Full transcription of this podcast: https://www.notarycoach.com/blog/PodcastEpisode10

This episode was produced and marketed by the Get Known Podcast Service: www.getknownstrategy.com/podcast-service